Need help with Fromly? Find answers to the most common questions and ways to reach us.
In Fromly, use the feedback button (fixed at the bottom of the screen) to send feedback or report a bug directly.
Download the .dmg file from our website, open it and drag Fromly to your Applications folder. Starting from version 9.4.4, updates are automatic — a notification appears in Fromly's bottom bar and installs with one click.
Yes. Fromly for iPhone is available on the App Store. It syncs in real time with your Mac.
Your notes are stored locally on your device. Sync between Mac and iPhone goes through Fromly's private server, encrypted in transit. You can export everything in standard Markdown at any time from Settings → Export.
Fromly syncs in real time between Mac and iPhone via a private server. Open the app on any device and your changes are already there. It doesn't use iCloud Drive. Requires an active account (free).
With a subscription (€7/mo), AI is ready with no configuration — includes 2M tokens/month. With a Lifetime license you get 3M tokens at purchase; if you run out, you can top up or paste your own API key from Anthropic, OpenAI or Google in Settings → AI.
Only the fragment relevant to your query is sent to the AI provider's API (Anthropic, OpenAI or Google) at the moment of processing. Nothing is stored on AI servers. Note sync goes to our private server, encrypted.
Anthropic (Claude Haiku), OpenAI (GPT) and Google (Gemini). With a subscription you use Fromly's managed model. With a lifetime license you choose your provider and model.
From Settings → Account, in the Google Calendar section, follow the instructions to sign in with "Continue with Google". Once connected, your events appear in the Planner and you can create events directly from Fromly. Fromly doesn't use Apple Calendar or EventKit.
From the action bar of any note, click the Google Docs button. The first time it will ask for Google authorization. Once connected, the note content syncs with the document automatically.
You can cancel at any time from your account or directly in the app at Settings → Account. Cancellation is immediate and no further charges apply.
Send an email to hello@fromly.app with the subject "Account deletion request". We will delete all associated data from our server. Your local notes are not affected.
Write to us and we'll help you personally.
hello@fromly.app